Firefighters help young girl with fear of smoke alarm noise

West Sussex firefighters are being praised by the mother of a young girl, who they have been helping to overcome a fear of the sound of smoke alarms.

Seven-year-old Elsie Williams alerted her mum Felicity to a fire in their Haywards Heath home in November 2017 when their smoke alarm went off.

Crews from Haywards Heath Fire Station attended and extinguished the fire, but since then Elsie has been afraid of the noise of the alarm.

After Felicity got in touch with the crew, they invited her and Elsie into the station to see what they could do to help.

Felicity said: “They prepared some beautiful fire safety messages with her name on it, all personalised. It just made the visit really fun. We put some fire kit on, we went in the fire engines, and went up to the control centre to meet the people who took our call. They just made it a fun experience for her.

“Elsie’s great and is doing really well as a result. We are definitely going in the right direction and I think the visit was really helpful as part of that process. I just want to say a massive thank you to the firefighters who were absolutely amazing.”

Crew Manager Phil Pierpoint, who organised the visit, said: “It was a real pleasure to invite Elsie and her mum into the station. We try to do as much as we can around prevention and community safety, and we really wanted to help Elsie understand how some of this works, as well as the purpose of a smoke alarm and why it is important to have one in your home.”

Working smoke alarms can save lives, and there are steps you can take to protect yourself and your home:

• Fit smoke alarms on each floor level in your home
• Test your smoke alarm once a week to make sure the batteries are working
• Change the batteries once a year
• Replace your smoke alarm every ten years

For more information about smoke alarms visit


Contact your MP or Councillor

Read Sussex Local Online

Our Podcasts

West Sussex


East Sussex